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General Questions

How do I contact you?

You can email us at hi@curatedmenswatches.com

Where are you located?

We’re located in London, Guildford and New York

What forms of payment do you accept?

We accept all major credit cards, as well as Paypal.

Do you have a different strap sizes from those listed?

Yes, many of our straps can be made to a different size upon request. Please get in touch by email if you need something special.

How do I cancel an order?

Please get in touch through the contact page and we will see what we can do. Once an item has shipped, we can no longer cancel and refund an order, until the item is sent back.

Something is wrong with my order?

Please contact us as soon as possible athrough our contact page, giving details of the fault, with images if possible, and we will deal with it immediately.

Should I buy a mechanical or a quartz watch?

In the end it is a question of preference. A mechanical watch is a feat of mechanical engineering and will never need a battery. A quartz watch keeps better time and they are often less expensive. In the end choose the design and movement that pleases you best.

Shipping

How do I contact you?

You can email us at hi@curatedmenswatches.com

Where are you located?

We’re located in London, Guildford and New York.

What forms of payment do you accept?

We accept all major credit cards, as well as Paypal.

When will I receive my order?

Orders are shipped out within 24 hours and then take between one and three days to reach you.

Where is my order coming from?

We ship from all over Europe, so please let us know at time of order if you require any special shipping information.

My order has not yet arrived

Please contact us as soon as possible through the contact page and we will find out exactly where your order is and when you can expect it.

Can I return my order?

If you need to return your order please get in touch through the contact page, including your order number,  and we will let you know where to send it.

NEED SUPPORT

Head Office: London
UK +44 (0) 20 7097 3985
USA +1 (646) 583-0408

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